Exchanges and Returns


Jewellery for return can only be accepted in new, unused condition. The price, costs and charges of items which show signs of usage, or which arrive damaged will not be refunded.

Returnable items will only be accepted if despatched within fourteen (14) days of original delivery to customer.

Sale items cannot be exchanged or returned.

Before returning an item or items please contact us and provide details of such items. We suggest you use the following sample return form. 

Please note that postage and other relevant charges in connection with a returned item will be for the customer’s account.


If a returned item is in acceptable condition the price will be refunded or applied to a different article of your choice.

Sample Return Form